Business Approach & Strategy
Wills Transfer Mission
At Wills Transfer, our mission is to provide innovative, safe, and reliable logistics solutions that helps your business grow and thrive. We focus on delivering world-class services that exceed client expectations while prioritizing integrity, safety, and sustainability in everything we do. Our dedicated team works tirelessly to create seamless solutions, ensuring that our clients experience excellence every step of the way.
That’s why at Wills Transfer Limited we provide innovative logistics solutions to contribute to our customers’ success.
We are driven by our values and they run through everything we do;
People Matter
We are committed to providing a safe working environment.
We strive to develop and maintain strong collaborative relationships with our team, customers, and suppliers.
Do the Right Thing
We operate with honesty, integrity, and fairness.
Commitment to Excellence
We are customer focused providing a proactive solution-oriented approach.
We are committed to continuous improvement through education and innovation.
Be Good Stewards
We take an ownership approach towards our resources and opportunities; acting responsibly with generosity, care, and respect.
Industry Impact
Wills Transfer has built a reputation over its 80 years of operation as a trusted logistics provider, starting as a small family-owned company and growing into an industry leader. The company’s legacy is rooted in its commitment to continuous improvement, adapting to new challenges, and building long-term relationships with clients and partners. Over the years, Wills Transfer has successfully supported various industries, from food and beverage to pharmaceuticals, with tailored solutions that enhance supply chain efficiency and reduce costs.
Founding and Growth
- Wills Transfer started as a small family-owned business, dedicated to providing essential transportation and logistics services. Over the decades, we evolved into a full service 3pl as our offerings now include warehousing, order fulfillment, and comprehensive supply chain management solutions.
Key Milestones
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From early expansions into regional markets to our current presence as a trusted partner for global manufacturers, we’ve consistently evolved with the changing demands of the logistics industry.
Industry Leadership
- We pride ourselves on remaining at the forefront of the industry by constantly adopting new technology, honing our service offerings, and establishing strong relationships with our customers. Our reputation as a reliable partner has positioned Wills Transfer as a leader in the food and beverage, pharmaceutical, aerospace and other manufacturing sectors.
Customer-Centered Approach
Building strong, long-lasting relationships with our clients is a cornerstone of Wills Transfer’s success. We recognize that logistics is more than just moving and storing goods—it’s about people. Our People Matter value is at the heart of everything we do, ensuring that both our employees and clients feel heard, supported, and valued. By taking the time to understand our clients’ industries, challenges, and goals, we position ourselves as a trusted partner, not just a service provider. This dedication to collaboration ensures that every solution aligns with their long-term success
- Putting Customers First
- At the heart of our operations is a commitment to understanding and meeting the unique needs of each client. Whether you’re in food manufacturing or pharmaceuticals, we develop solutions that address your specific challenges and ensure your success.
- Tailored Solutions for Every Client
- Through personalized consultations and close collaboration, we craft customized solutions designed to optimize efficiency and reduce costs, supporting your business objectives every step of the way.
Safety and Integrity
At Wills Transfer, safety and integrity are more than just policies—they are fundamental to how we operate. We prioritize the well-being of our employees, customers, and partners by upholding the highest safety standards across all operations. Integrity is woven into our culture, ensuring that every decision we make is guided by honesty, transparency, and fairness. By staying true to these principles, we build trust, foster accountability, and create a workplace where doing the right thing is second nature.
- Safety First
- Safety is a core value at Wills Transfer. We take every measure to ensure that our operations are conducted safely, from maintaining rigorous safety protocols to investing in training programs for our team members.
- Commitment to Integrity
- Our values of honesty, transparency, and fairness guide all our interactions, from customer relationships to business operations. We are steadfast in doing the right thing, even when no one is looking.
Innovation and Excellence
Innovation and excellence drive everything we do at Wills Transfer. By embracing new technology and refining our processes, we remain ahead in an ever-evolving logistics industry. Our commitment to continuous improvement ensures that we not only meet but exceed your expectations. Whether through automation, real-time tracking and monitoring, or streamlined operations, we focus on delivering solutions that enhance efficiency and reliability. This dedication to excellence enables us to support our clients’ success and remain a trusted leader in logistics.
- Adapting to Change
- As the logistics industry evolves, Wills Transfer has embraced cutting-edge technology and innovative practices. From automating warehouse processes to utilizing real-time tracking systems, we stay ahead of the curve to provide clients with the most efficient solutions.
- Excellence in Execution
- We continuously strive for operational excellence. Whether managing complex logistics or simple order fulfillment, our goal is to deliver exceptional service that helps our clients achieve their business goals.
Sustainability and Responsibility
At Wills Transfer, sustainability and corporate responsibility are essential to how we operate. We are committed to reducing our environmental impact by implementing eco-friendly practices across our supply chain operations. Beyond sustainability, we take pride in supporting our communities and maintaining the highest ethical standards in all business dealings. By prioritizing responsible practices, we not only enhance efficiency but also contribute to a greener, more socially responsible future.
- Environmental Commitment
- Sustainability is integral to how we operate. We have implemented eco-friendly practices across our supply chain operations, reducing our carbon footprint and supporting green initiatives.
- Corporate Responsibility
- Wills Transfer is committed to being a responsible corporate citizen, supporting community initiatives and ensuring ethical business practices in all our dealings.
Future Goals and Commitment to Growth
Our focus remains on growth, innovation, and expanding our reach. We are committed to evolving alongside our clients, embracing new technologies, and strengthening our presence in both existing and emerging markets. By continuously improving our services and forming strategic partnerships, we aim to remain a trusted leader in logistics, delivering forward-thinking solutions that drive long-term success.
We will continue to provide world class supply chain services – including warehousing, inventory management, order fulfillment, transportation, outsourcing solutions and manage a diverse range of products.
This includes;
- Order fulfillment
- Pick and pack services
- Kitting
- Asset tagging
- Container de-stuffing
- Commercial storage and distribution
- Cross docking
- Rail car siding
- Accessorial Shunting
- Inventory management
- Online internet access to our Warehouse Management System
- Refrigerated storage
- And much more.
